Privacy Policy
Last updated
What we collect
- Inquiry form: the details you type (name, email, optional WhatsApp number, country, travel dates, group size, interests, budget, special needs, message, how you heard about us), the page you sent it from, the referring website, and campaign (UTM) tags.
- Technical data: a one-way hash of your IP address (used to stop spam; we do not store the IP itself) and your browser's user-agent.
- For booked trips: passport names and numbers, required by Chinese scenic areas and hotels for real-name registration.
- Visit counts: when a page loads, your browser tells our server which page it is, which website sent you there (for example a search engine or an AI assistant) and any campaign tag, and whether you clicked a WhatsApp, phone or email link. We only keep daily totals per page and source, with no cookies and nothing that identifies you or your device.
Why we use it
To answer your inquiry, plan and run your trip, book tickets and hotels in your name, keep the site free of spam, and understand which pages help travelers. The legal bases are your request (pre-contract steps), the contract once you book, our legitimate interest in preventing abuse and in counting visits without identifying anyone, and your consent for analytics cookies.
Who we share it with
- Service providers that process data for us: our server host and the email provider of our business mailbox (email delivery). Inquiries are stored on our own server and handled in our private admin area.
- For booked trips only: scenic areas, hotels, railway and transport providers that require your details.
We never sell your data or use it for advertising.
Where it is stored and for how long
Inquiries are stored on our own server. We keep inquiries that do not lead to a booking for 24 months, and booking records for as long as the law requires for accounting. Passport details are deleted 90 days after your trip.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, or object to its use. Email luhu888125@hotmail.com. If you are in the EU/UK you may also complain to your data protection authority.
Cookies
The site works without cookies. We currently use no analytics or advertising cookies.